Banking
Welcome to Lunar Luck Casino’s banking page. We know handling money online raises questions, so we keep things clear, secure, and player-first. Whether you’re adding coins to play, redeeming Sweepstakes Coins, or checking limits, our systems protect your funds, your data, and your peace of mind.
The payment methods you can rely on
Lunar Luck accepts major card payments, with Visa and MasterCard available for most players. In addition, we support ACH bank transfers and a range of third-party e-wallets and payment partners where allowed by your state and provider. Cryptocurrency options may be offered in select regions through our payment partners; availability varies by state and by method.
Because Lunar Luck operates within U.S. sweepstakes rules, some payment options depend on where you live. Always check the cashier for the up-to-date list of methods available in your location before you deposit.
Processing times, limits, and fees — clear and upfront
Deposits
- Most card and e-wallet deposits post instantly, so you can start playing right away.
- ACH or bank transfers can take 1–3 business days depending on your bank.
- Minimum deposit amounts typically start around $10, but the exact minimum appears in the cashier for each method.
Withdrawals
We review withdrawal requests promptly. Once approved, expected timeframes are:
- E-wallets: often within 24–72 hours after processing
- Card refunds: typically 3–7 business days
- Bank transfers (ACH/wire): generally 3–5 business days
- Cryptocurrency: where offered, usually 10 minutes to 24 hours after network confirmations
- Redemption rules for Sweepstakes Coins: a minimum of 100 SC (equivalent to $100) is required to request a cash prize, and daily redemption is capped at 2,500 SC. Large redemptions over $10,000 may require additional processing time, up to 10 business days.
Fees
- Most deposit and withdrawal methods are free on our side. Third-party or bank fees may still apply depending on your provider; any fees will be shown in the cashier before you confirm a transaction.
Always review the cashier details and the terms and conditions for method-specific limits and exact minimums.
Security measures explained in plain language
We protect your banking the same way banks protect customer accounts. Key protections include:
- SSL/TLS encryption on the site so data sent to and from your browser is unreadable to outsiders.
- Secure servers and firewall defenses that limit who can access payment systems.
- Industry-standard payment partners and processing safeguards for card and bank transactions.
- Mandatory identity verification (KYC) before any Sweepstakes Coins are redeemed for cash. This includes ID, proof of address, and facial confirmation when required.
- Regular internal checks, and third-party testing where applicable, to help keep systems honest and up to date.
If you want a simple way to think about it: we never store your full card details on our servers, and every cashout goes through verification so funds go to the right person.
Banking made easy — on desktop or mobile
Using the cashier is fast and intuitive on both desktop and mobile. We’ve designed the flow to minimize steps and show clear prompts at each stage.
Quick deposit overview:
- Sign in, open the cashier, pick a method, enter the amount, confirm.
- Most card or wallet deposits are instant, so you can jump into games immediately.
Quick withdrawal overview:
- Open the cashier’s withdrawal tab, choose your approved method, enter the amount, and submit.
- After identity verification, we process your request and send updates by email.
If you prefer step-by-step help, see the "Money Moves Made Easy" section below for detailed instructions.
Build confidence: support, responsible play, and transparency
You’re never on your own with questions. Lunar Luck provides a robust FAQ, live chat, and email support at support@lunarlucks.com for banking help and fast issue resolution. We also require age and identity verification to protect players and prevent fraud, and we enforce inactivity and redemption policies to keep accounts in good standing.
We take responsible gaming seriously. Tools like deposit limits, self-exclusion, and account cooling-off are available; contact support or check your account settings to activate them. For a full look at the brand, see our Lunar Luck Casino review for platform details, software partners, and bonus rules.
Quick Answers: Banking Basics
Here are short, practical answers to common banking questions.
These questions cover the essentials you’ll want to know before you deposit or request a cashout.
Which cards can I use?
Visa and MasterCard are accepted for deposits in most states where our payment partners operate.
What’s the minimum I can redeem for cash?
You must have at least 100 Sweepstakes Coins (SC), equivalent to $100, to request a cash prize.
Are deposits secure?
Yes. We use SSL/TLS encryption, secure servers, and trusted payment partners to protect transactions.
Will Lunar Luck charge me fees?
Most transactions are free on our side. Any third-party or bank fees will be displayed in the cashier before you confirm a payment.
How quickly do deposits post?
Card and many e-wallet deposits post instantly. ACH and some bank transfers can take 1–3 business days.
Who do I contact about a banking problem?
Use live chat for fastest response, or email support@lunarlucks.com for detailed help.
Money Moves Made Easy — step-by-step help
These step-by-step guides walk you through common banking tasks so you can act confidently.
- Step 1Sign in and open the cashier from desktop or mobile.
- Step 2Select your preferred payment method shown for your state.
- Step 3Enter the deposit amount and any required card or account details.
- Step 4Review the fee and processing info shown, then confirm the transaction.
- Step 5Funds usually post instantly for cards and e-wallets; check your balance and start playing.
- Step 1Verify your identity if you haven’t already (upload ID, proof of address, and complete any facial check).
- Step 2Open the cashier and select "Withdraw."
- Step 3Choose an approved payout method and enter the amount (remember the 100 SC minimum).
- Step 4Submit the request and wait for confirmation emails about review and processing.
- Step 5Once processed, time to receive funds depends on the method selected.
- Step 1Open the cashier and pick "Add bank account" or "ACH."
- Step 2Enter your routing and account numbers, or choose instant bank verify if offered.
- Step 3Confirm small micro-deposits if required by your bank to complete verification.
- Step 4After verification, ACH deposits and withdrawals will appear as available options in the cashier.
- Step 1Take the error message screenshot or note the message text.
- Step 2Check your payment method details and available balance with your bank or provider.
- Step 3Retry with another supported method if necessary.
- Step 4If the issue persists, contact live chat or email support@lunarlucks.com with your screenshot and transaction details for fast help.
- Step 1Go to the cashier and choose "Payment methods" or "Manage methods."
- Step 2Remove or update the stored method you no longer want to use.
- Step 3Add the new card, bank account, or wallet details and confirm any verification steps.
- Step 4Use the newly added method for your next deposit or withdrawal.
Ready when you are
When you’re set to add funds or request a cashout, do it with confidence. Review the cashier for exact method availability, limits, and any disclosures, and reach out to support@lunarlucks.com if you have questions. Play responsibly, keep your account information secure, and enjoy Lunar Luck’s fast, transparent banking designed with U.S. players in mind.